Experience Excellence Firsthand With Us

At Companions Dog Resort, we believe that exceptional customer experiences do not occur by accident. They are the result of intentional planning and processes designed to exceed expectations. Our team is trained to create authentic positive moments for our clients through building relationships rather than mere transactional encounters.
Our entire team has gone through multiple levels of extensive training programs and mentoring to further their knowledge when it comes to best practices in taking the best possible care of your dog.

Backed by 27 years experience in local Boise Dog Care. We have developed leadership and mentoring systems that rise above and beyond the industry standards. Developing outstanding Teams and Leadership is one of our specialties. The CDR systems, core values, protocols, methodology, and commitment to Always Be Improving has helped us become one of the best professional dog care mentors in the industry.
Our entire team has gone through multiple levels of extensive training programs and mentoring to further their knowledge when it comes to best practices in taking the best possible care of your dog.

At Companions Dog Resort, we work incredibly hard at developing pet lovers into professionally trained and certified pet care professionals.
Our entire team has gone through multiple levels of extensive training programs and mentoring to further their knowledge when it comes to best practices in taking the best possible care of your dog.

Companions Dog Resort develops best practices through living by our core values and maintaining our culture of high achievers who are passionate about providing 5-star dog care with a loving, detail oriented approach. Where valued and empowered employees own both the dog and the customer experience.
We specialize in Brand Differentiating Service. Delivering an Elevated Experience for both the Dogs and the Owners. The legendary Companions Dog Resort enthusiasm shows in everything that we do. Our team training also includes how to anticipate and fulfill unexpressed needs, pivot quickly to customize interactions, and make indelible impressions that create passionate internal and external brand advocates.
One of the most invaluable benefits at Companions Dog Resort is our dedication to training. Our training programs create a positive, continuous learning environment that prepares you for success at CDR and beyond.

A 5-STAR EXPERIENCE for clients in the Treasure Valley. We have several resources our team actively trains on to ensure our customers receive the best possible service in the industry. With participation and certification completions in programs such as Core Value driven management, Creating Raving Fans Training, service recovery Hospitality Management and Leading a Culture of Excellence in Service and Integrity, all of our team members deliver above and beyond expectations for our clients, these are all skills developed in our training program.

We train our methodology, highlighting the connection between exceptional service recovery and brand loyalty. An ever-changing world has forced all of us to face anxious customers who are grappling with the stress in their lives that can overflow into everyday interactions accidentally. Our Empathetic, pawsitive-energy, interactive program will also inspire collaboration across your team and focus on the power of awareness and anticipation to deploy frictionless problem resolution.

Our Team learns how Companions Dog Resort turns customer problems into opportunities to rebuild trust and loyalty. Fundamentals of Listening: Discuss the different types of listening and explore the best practices we implore in listening and build awareness to demonstrate empathy. An Empowered Apology, review key components of an effective and authentic apology, how to handle various customer issues and how to take ownership for customer retention. Our Companions Dog Resort leadership team offers mentoring in guest services, supervision and management, leadership development.

If you’re considering a working position at Companions Dog Resort. You will be proud everyday about the level of care you provide for both the dogs and the clients. This is a team of who loves “Winning the Day”.

Have Questions ?

Contact us at 208-386-3647 to inquire about our boarding or doggie daycare services, or reach out online with any questions.